Store Policy
Satisfaction Guarantee
Thank you so much for your support and can't wait to see your dahlias thrive this season! Each tuber is guaranteed to be true to type and will arrive in healthy condition with at least one visible eye. Please take a moment to check your order when it arrives—if you notice any issues, reach out to us within 3 business days of receiving your order and we’ll do our best to make it right. After that time, responsibility shifts to the buyer.
Kindly note: We can’t be held responsible for issues related to pests, weather, improper storage or growing conditions, negligence, or overall plant performance. Refunds or replacements will be considered on a case-by-case basis and are issued at our discretion.
Shipping
Dream Heaven Flowers ships across the USA (no international shipping) via USPS. We start shipping out in April!
1-5: $8
6-10: $12
11-15: $15
16-20: $18
21+: $25
All orders over $100 will have free shipping!
We also offer free local pick up in Carol Stream, IL and South Haven, MI. If you would like to do the local pickup option contact us via email to set up time and date, we will then refund you for the shipping fee.
Tuber handling
Dahlia tubers aren’t one-size-fits-all—some may be big, small, firm, a bit wrinkled, oddly shaped, or even cut. No matter how they look, each one is capable of growing into a beautiful, healthy plant. We focus on strong performance over perfect appearance.
Keeping our dahlias healthy is a top priority. We sanitize our tools between every cut and division, and carefully remove any plants that show signs of disease to help ensure clean, vigorous stock.
